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School To Employment Pathways System (STEPS)

Occupation
Match to Degrees: Office and Administrative Support Occupations

Scroll through the occupations to see which degrees or courses of study will prepare the applicant for that occupation and the minimum degree level (e.g. Associate, Bachelor's, Master's, etc.) required.

In this classification system the education and training required reflects the manner in which most workers become proficient in that occupation and the preferences of most employers.

The Annual Projected openings include estimates for new and replacement jobs.

Cells with N/A reflect the fact that California colleges did not grant a degree matched to that course of study in the most recent year. Visit our Postsecondary Education Value page to explore another important reason to obtain a degree.

Link Descriptions

• Colleges Offering Degree: Colleges that offer a major in the subject area
• Enrollment in Discipline: Enrollment counts of students in the selected major at public 4-year colleges in California
• Degrees Awarded: Degrees awarded to students in the selected major at public and private colleges in California

   = Green Job. For more information about green jobs, click here.

Any comments, questions, or suggestions are welcome; send to Data_Request@cpec.ca.gov or fill out the Comments form.

Degrees / Certificates Awarded in 2010 for Public Institutions and 2009 for Non-Public Institutions from All Title IV Participating Institutions

Occupation	Annual Projected Openings	Degree/Course of Study	Minimum Degree Level	Degrees At Minimum Level	Degrees Above Minimum Level	Degrees At or Above Minimum Level
43-1011 - First-Line Supervisors/Managers of Office & Administrative Support Workers Additional Information	5,580	01.0106 - Agricultural Business Technology Match to Other Occupations	On-The-Job Training	N/A	N/A	N/A
		24.0101 - Liberal Arts and Sciences/Liberal Studies Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		24.0199 - Liberal Arts and Sciences, General Studies and Humanities, Other Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		30.9999 - Multi-/Interdisciplinary Studies, Other Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		51.0711 - Medical/Health Management and Clinical Assistant/Specialist Match to Other Occupations Colleges Offering Degree	On-The-Job Training	N/A	N/A	N/A
		51.0717 - Medical Staff Services Technology/Technician Match to Other Occupations	On-The-Job Training	N/A	N/A	N/A
		52.0204 - Office Management and Supervision Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0207 - Customer Service Management Match to Other Occupations	On-The-Job Training	N/A	N/A	N/A
43-2011 - Switchboard Operators, Including Answering Service Additional Information	540	52.0406 - Receptionist Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-2021 - Telephone Operators Additional Information	130	52.0406 - Receptionist Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0411 - Customer Service Support/Call Center/Teleservice Operation Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-2099 - Communications Equipment Operators, All Other Additional Information	N/A	47.0103 - Communications Systems Installation and Repair Technology Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-3011 - Bill & Account Collectors Additional Information Licenses Required	1,760	52.0803 - Banking and Financial Support Services Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-3021 - Billing & Posting Clerks & Machine Operators Additional Information	1,090	52.0302 - Accounting Technology/Technician and Bookkeeping Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-3031 - Bookkeeping, Accounting, & Auditing Clerks Additional Information	6,120	52.0302 - Accounting Technology/Technician and Bookkeeping Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0399 - Accounting and Related Services, Other Match to Other Occupations Colleges Offering Degree	On-The-Job Training	N/A	N/A	N/A
43-3041 - Gaming Cage Workers Additional Information	150	52.0302 - Accounting Technology/Technician and Bookkeeping Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0803 - Banking and Financial Support Services Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.1803 - Retailing and Retail Operations Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.1909 - Special Products Marketing Operations Match to Other Occupations Colleges Offering Degree	On-The-Job Training	N/A	N/A	N/A
43-3051 - Payroll & Timekeeping Clerks Additional Information	1,170	52.0302 - Accounting Technology/Technician and Bookkeeping Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-3061 - Procurement Clerks Additional Information	150	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-3071 - Tellers Additional Information	4,640	52.0803 - Banking and Financial Support Services Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4011 - Brokerage Clerks Additional Information	130	52.0302 - Accounting Technology/Technician and Bookkeeping Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4021 - Correspondence Clerks Additional Information	30	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4031 - Court, Municipal, & License Clerks Additional Information	190	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4041 - Credit Authorizers, Checkers, & Clerks Additional Information	140	52.0803 - Banking and Financial Support Services Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4051 - Customer Service Representatives Additional Information	8,230	52.0406 - Receptionist Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0411 - Customer Service Support/Call Center/Teleservice Operation Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4061 - Eligibility Interviewers, Government Programs Additional Information	470	44.0201 - Community Organization and Advocacy Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4071 - File Clerks Additional Information	940	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4081 - Hotel, Motel, & Resort Desk Clerks Additional Information	1,280	52.1804 - Selling Skills and Sales Operations Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.1910 - Hospitality and Recreation Marketing Operations Match to Other Occupations Colleges Offering Degree	On-The-Job Training	N/A	N/A	N/A
43-4111 - Interviewers, Except Eligibility & Loan Additional Information	1,090	52.0406 - Receptionist Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.1001 - Human Resources Management/Personnel Administration, General Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4121 - Library Assistants, Clerical Additional Information	620	25.0301 - Library Assistant/Technician Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4131 - Loan Interviewers & Clerks Additional Information	540	52.0803 - Banking and Financial Support Services Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4141 - New Accounts Clerks Additional Information	340	52.0803 - Banking and Financial Support Services Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4151 - Order Clerks Additional Information	970	52.0406 - Receptionist Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4161 - Human Resources Assistants, Except Payroll & Timekeeping Additional Information	810	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4171 - Receptionists & Information Clerks Additional Information	6,280	51.0703 - Health Unit Coordinator/Ward Clerk Match to Other Occupations Colleges Offering Degree	On-The-Job Training	N/A	N/A	N/A
		51.0712 - Medical Reception/Receptionist Match to Other Occupations	On-The-Job Training	N/A	N/A	N/A
		52.0406 - Receptionist Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-4181 - Reservation & Transportation Ticket Agents & Travel Clerks Additional Information	550	52.1804 - Selling Skills and Sales Operations Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.1905 - Tourism and Travel Services Marketing Operations Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.1906 - Tourism Promotion Operations Match to Other Occupations Colleges Offering Degree	On-The-Job Training	N/A	N/A	N/A
43-4199 - All Other Financial, Information, & Record Clerks Additional Information	400	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-5011 - Cargo & Freight Agents Additional Information Licenses Required	350	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-5032 - Dispatchers, Except Police, Fire, & Ambulance Additional Information	650	46.0301 - Electrical and Power Transmission Installation/Installer, General Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		49.0309 - Marine Science/Merchant Marine Officer Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0410 - Traffic, Customs, and Transportation Clerk/Technician Match to Other Occupations	On-The-Job Training	N/A	N/A	N/A
43-5051 - Postal Service Clerks Additional Information	210	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-5052 - Postal Service Mail Carriers Additional Information	1,160	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-5053 - Postal Service Mail Sorters, Processors, & Processing Machine Operators Additional Information	630	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-5061 - Production, Planning, & Expediting Clerks Additional Information	1,430	10.0305 - Graphic and Printing Equipment Operator, General Production Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		11.0301 - Data Processing and Data Processing Technology/Technician Match to Other Occupations Colleges Offering Degree	On-The-Job Training	N/A	N/A	N/A
		19.0902 - Apparel and Textile Manufacture Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		19.0905 - Apparel and Textile Marketing Management Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0301 - Accounting Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0302 - Accounting Technology/Technician and Bookkeeping Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0407 - Business/Office Automation/Technology/Data Entry Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0409 - Parts, Warehousing, and Inventory Management Operations Match to Other Occupations	On-The-Job Training	N/A	N/A	N/A
43-5071 - Shipping, Receiving, & Traffic Clerks Additional Information	3,250	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0410 - Traffic, Customs, and Transportation Clerk/Technician Match to Other Occupations	On-The-Job Training	N/A	N/A	N/A
43-5081 - Stock Clerks & Order Fillers Additional Information	6,610	52.1803 - Retailing and Retail Operations Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-5111 - Weighers, Measurers, Checkers, & Samplers, Recordkeeping Additional Information	330	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-6011 - Executive Secretaries & Administrative Assistants Additional Information	6,880	51.0716 - Medical Administrative/Executive Assistant and Medical Secretary Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0400 - Business Operations Support and Assistant Services Match to Other Occupations	On-The-Job Training	N/A	N/A	N/A
		52.0401 - Administrative Assistant and Secretarial Science, General Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0402 - Executive Assistant/Executive Secretary Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-6012 - Legal Secretaries Additional Information	1,230	22.0301 - Legal Administrative Assistant/Secretary Match to Other Occupations Colleges Offering Degree Degrees Awarded	Pre-Baccalaureate Certificate - Less than 2 Yr	17	17	34
		24.0101 - Liberal Arts and Sciences/Liberal Studies Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	Pre-Baccalaureate Certificate - Less than 2 Yr	6,646	37,529	44,175
		24.0199 - Liberal Arts and Sciences, General Studies and Humanities, Other Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	Pre-Baccalaureate Certificate - Less than 2 Yr	N/A	373	373
		30.9999 - Multi-/Interdisciplinary Studies, Other Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	Pre-Baccalaureate Certificate - Less than 2 Yr	257	6,917	7,174
43-6013 - Medical Secretaries Additional Information	840	51.0000 - Health Services/Allied Health/Health Sciences, General Match to Other Occupations Colleges Offering Degree Enrollment in Discipline Degrees Awarded	Pre-Baccalaureate Certificate - Less than 2 Yr	N/A	1,407	1,407
		51.0710 - Medical Office Assistant/Specialist Match to Other Occupations Colleges Offering Degree Degrees Awarded	Pre-Baccalaureate Certificate - Less than 2 Yr	33	175	208
		51.0714 - Medical Insurance Specialist/Medical Biller Match to Other Occupations Colleges Offering Degree Degrees Awarded	Pre-Baccalaureate Certificate - Less than 2 Yr	32	30	62
		51.0716 - Medical Administrative/Executive Assistant and Medical Secretary Match to Other Occupations Colleges Offering Degree Degrees Awarded	Pre-Baccalaureate Certificate - Less than 2 Yr	41	44	85
43-6014 - Secretaries, Except Legal, Medical, & Executive Additional Information	2,550	52.0400 - Business Operations Support and Assistant Services Match to Other Occupations	On-The-Job Training	N/A	N/A	N/A
		52.0401 - Administrative Assistant and Secretarial Science, General Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0402 - Executive Assistant/Executive Secretary Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-9011 - Computer Operators Additional Information	320	11.0301 - Data Processing and Data Processing Technology/Technician Match to Other Occupations Colleges Offering Degree	On-The-Job Training	N/A	N/A	N/A
43-9021 - Data Entry Keyers Additional Information	910	10.0305 - Graphic and Printing Equipment Operator, General Production Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		11.0601 - Data Entry/Microcomputer Applications, General Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0407 - Business/Office Automation/Technology/Data Entry Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-9022 - Word Processors & Typists Additional Information	610	11.0602 - Word Processing Match to Other Occupations Colleges Offering Degree	On-The-Job Training	N/A	N/A	N/A
		52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-9031 - Desktop Publishers Additional Information	140	10.0303 - Prepress/Desktop Publishing and Digital Imaging Design Match to Other Occupations Colleges Offering Degree Degrees Awarded	Pre-Baccalaureate Certificate - Less than 1 Yr	59	57	116
43-9041 - Insurance Claims & Policy Processing Clerks Additional Information	780	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.1908 - Business and Personal/Financial Services Marketing Operations Match to Other Occupations Colleges Offering Degree	On-The-Job Training	N/A	N/A	N/A
43-9051 - Mail Clerks & Mail Machine Operators, Except Postal Service Additional Information	450	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-9061 - Office Clerks, General Additional Information	13,420	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-9071 - Office Machine Operators, Except Computer Additional Information	280	01.0106 - Agricultural Business Technology Match to Other Occupations	On-The-Job Training	N/A	N/A	N/A
		52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-9081 - Proofreaders & Copy Markers Additional Information	N/A	10.0305 - Graphic and Printing Equipment Operator, General Production Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-9111 - Statistical Assistants Additional Information	60	52.0302 - Accounting Technology/Technician and Bookkeeping Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
43-9199 - Office & Administrative Support Workers, All Other Additional Information	3,790	52.0408 - General Office Occupations and Clerical Services Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A
		52.0499 - Business Operations Support and Secretarial Services, Other Match to Other Occupations Colleges Offering Degree Degrees Awarded	On-The-Job Training	N/A	N/A	N/A

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